SOM-SNEHA TRADING PVT LTD is committed to excellence and the full satisfaction of our customers. We proudly offer shipping services and make every effort to deliver your order as quickly as possible. Please consider public holidays and unforeseen circumstances that may impact delivery times. We also offer same-day dispatch where applicable.
Website: https://somsnehatrading.com/
International Shipping Terms
Estimated Shipping Time
Our international shipping time is estimated to be 15 to 20 days, including order processing, packaging, and transit time.
Order Processing
Once your order is received, it will be processed within 1–2 business days. During this time, we verify order details and prepare the shipment.
Shipping Methods
We use trusted courier partners to deliver orders. The specific carrier or service may vary depending on destination and product availability.
Shipping Time
All orders are processed and shipped within 4–10 business days. Orders are not shipped or delivered on weekends or public holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. If there is a significant delay, we will notify you via email.
Wrong Address Disclaimer
Customers are responsible for providing accurate shipping details.
If you notice an error in your shipping address, please contact us immediately at support@somsnehatrading.com. We will do our best to correct the address before dispatch.
Undeliverable Orders
Orders returned to us due to incorrect shipping details may be subject to a restocking or re-shipping fee, depending on the circumstances.
Lost or Stolen Packages
SOM-SNEHA TRADING PVT LTD is not responsible for lost or stolen packages confirmed as delivered by the courier. If tracking indicates delivery but you have not received your package, please contact your local courier service or authorities.
Returns
Customers may request a return within 7 days of receiving the item.
Conditions:
- Items must be unused and unopened
- Items must be in original packaging
- Proof of purchase is required
Return approval is required before sending any item back.
Out of Stock Items
If an item in your order becomes out of stock:
- Available items may be shipped first
- Remaining items will be shipped once they are back in stock
Customers will be notified if delays occur.
Import Duties and Taxes
Depending on your location, import duties or taxes may apply.
In some cases, these charges may be prepaid and included in the order total where applicable.
Acceptance of Policy
By accessing our website and placing an order, you agree to this Shipping & Delivery Policy.
Contact Information
If you have any questions or concerns, please contact us: